0161 336 3726
Cartwright Opticians
What is the Community Urgent Eyecare Service?
The Community Urgent Eyecare Service (CUES) provides urgent assessment, treatment or referral for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries.
Who Is This Service For?
If you are registered with a local GP in an area where the service is commissioned, you can use this service. It is for people of all ages – adults and children – and you do not need a GP referral. Children under 16 years must be accompanied at their appointment by an adult.
CUES was originally developed to ensure urgent eye care can safely continue during the pandemic.
It was developed by LOCSU, NHSE-I and the Clinical Council for Eye Health Commissioning (CCEHC)and endorsed by the College of Optometrists and Royal College of Ophthalmologists.
High Risk Patients
Patients can be given a virtual consultation which will allow our vulnerable patients to receive their consultation at home, in line with public health guidance and the needs of patients who are self-isolating or in the high-risk vulnerable category.
Patients can self-present (by telephone) or be referred / redirected from other services for clinical assessment and management.
All remote consultations will occur within 48hours of telephone triage.
For people who are hard of hearing or have communication needs, a support person/advocate can be nominated who can also be invited to the consultation to support the patient.